Retail Crime in Canada Is Rising And It’s Now a Public Safety Issue

Retail crime across Canada has escalated into a national safety and economic crisis. According to findings released by the Retail Council of Canada  retailers are facing unprecedented levels of theft, violence, and organized retail crime directly impacting employees, customers, and communities.

Despite increased investments in cameras, guards, and technology, many retailers are being forced to lock merchandise, reduce operating hours, or close locations entirely in high-crime areas.

Key Retail Crime Facts (Canada)

  • Retail shrink has doubled to $9 billion, up from $5 billion in 2018
  • Shrink now represents 1.5% of total retail sales nationwide
  • 76.2% of retailers report increased violence during theft incidents
  • 121 weapons seized during retail crime enforcement operations in 2024
  • Repeat offenders account for 17.7% of arrests, often reoffending within days

These losses are now on par with U.S. retail crime levels, placing Canadian retailers under extreme pressure.

Protect your store. Reduce theft. Keep customers comfortable.

Retail theft, aggressive behaviour, and repeat offenders can quickly impact staff safety and profits. Our retail security team helps prevent loss, deter incidents, and support your staff while keeping a professionookal, customer-friendly presence on site.

What We Help With

Theft prevention & loss reduction

  • Visible deterrence at entrances, high-risk aisles, and exits
  • Support for staff during suspected theft situations
  • Detailed incident documentation for patterns and repeat offenders

Staff & customer safety

  • De-escalation and calm conflict handling
  • Safe removal of disruptive individuals (within legal limits and site policy)
  • Emergency response support until police/EMS arrives

Store operations support (24/7)

  • After-hours lockup / opening support
  • Escorting staff for cash drops or end-of-night procedures
  • Line control during promotions and high-traffic periods

Accountability:

  • Collaborating with law enforcement in identifying repeat offenders
  • Potential civil litigations against offenders

Your safety, our priority – trusted security solutions 24/7.

Professional security guards committed to protecting what matters most.

Enhancing safety and peace of mind, one location at a time.

Reliable security services tailored to meet your unique needs.

Our Services